Responsibilities:

• Support with managing clients’ accounts on all levels: technical, business, support, financial etc.
• Work with international clients by phone/email/skype
• Documentation support of clients (agreements, invoices, financial docs)
• Financial support of clients (reports, monthly validations, invoicing, receivables control etc.)
• Support with providing clients/developers with the feedback and visa-versa
• Support with up-sell/cross-sell offers

Requirements:‍

• Fluent English, C1 level and upper (degree in English is preferable)
• Account management/client service experience (will be a plus)
• Competent in Microsoft Office programs 
• Web and PC literate is a must
• Digital marketing area experience (will be a huge advantage)
• Good time-management skills
• Strong multitasking skills
• Fast learner and proactive person

Responsibilities:

• ‍Support in coordinating external vendors for the flawless execution of projects
  
• Support in ensuring that all projects are delivered on-time, within scope and budget
• Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
• Assist in ensuring resource availability and allocation
• Support in the development of detailed project documentation to monitor and track progress
• Manage changes to the project scope, project schedule and project costs using appropriate verification techniques
• Measure project performance using appropriate tools and techniques
• Report and escalate to management as needed
• Manage the relationship with the client and all stakeholders
• Perform risk management to minimize project risks
• Establish and maintain relationships with third parties/vendors
• Use and continually develop leadership skills
• Participate in pre-sales activities

Requirements:‍

• Fluent English, C1 level and upper (degree in English is preferable)
• Excellent client-facing and internal communication skills
• Solid organizational skills including attention to detail and multitasking skills
• Tech Bachelor's Degree

Responsibilities:

• Assist in research, identification, definition and refinement product problem spaces
  
• Support in conducting market, competitor, customer and internal research to define the problem space and brainstorm ideas for the product
• Support in developing metrics and strategies for achieving product success.Work with our technology partners to further strengthen our integrated approach
• Ruthlessly prioritise your time and product feature development, balancing quality, competitive advantage, customer need and innovation using a data-driven approach.Define, articulate and manage user stories and user story maps
• Assist in the product delivery – be accountable for the delivery of features to address a problem statement
• Communicate product user stories and rationale with all stakeholders within the business

Requirements:‍

• Fluent English, C1 level and upper (degree in English is preferable)
• Tech background
• Understanding an agile environment
• Understanding of lean product management principles
• Understanding of UX principles
• Have the confidence and ability to say no (tactfully!)
  
• Tech Bachelor's Degree
  
• Startup experience will be a huge plus